Seattle, Bellevue, and All of Puget Sound Regions Custom Deck Builder

Excellent service. Accurate estimate. Outstanding professionalism by Boris and Colin (Deck), and Christian and Hunter (Railing). Kept me informed of all processes in real time, even during unexpected glitches (which they went out of their way to remedy). Always on time. Answered any and all questions, with the utmost respect and courtesy. Fantastic looking resurface and extension! Would recommend to anyone.

Jessie, Boyun and Drago were professional, friendly, and had a good communication. They did an outstanding job on our new deck. Now if summer would only arrive so we can use it more often. Thank you.

"Masterdecks team has really great professionals who are experts and know what they are doing. We are thoroughly impressed with the outcome of the deck and the quality. As with any project, we did run into few issues but Masterdecks team including their owner took the time to understand our concerns, addressed our pain points, went above and beyond in finishing up the deck exceeding our expectations. We have so many neighbors of ours stop by to look the finished product and we continue to highlight Masterdecks to them. Projects of these sorts are one time investment to the home we live in and we went with the best of the best who don't cut corners and did the right thing. Special highlight to Kyle Bannister for staying on top of this project after being brought in mid way, for his time commitment and communication, truly addressing our concerns and staying thru the entire course of the project."

We had MaterDecks construct a large complex deck and cedar patio cover. On the whole working with MasterDecks has been an excellent experience. They are particularly good at continuous communication. We never had to wonder what was happening or when things would get done. Here are some thoughts on their service: - Design: They are capable and willing to do most anything, but you the buyer have to drive interesting design. We had hoped for a creative designer to come up with beautiful ideas. In the end we had to generate the design ourselves. - Estimation and contract: They were efficient, responsive, and comprehensive in generating a cost estimate and contract. As we went through the build there were things we wanted to add at our discretion, but never any surprises. They had covered all the bases. We paid what was expected and we got what we agreed to. - Cost: We did get bids from other contractors, but they did not bid what we asked for. We chose MasterDecks for their responsiveness and professionalism rather than a low bid. I suspect MasterDecks may be a good bit more expensive but having seen the amount of work, I think we got more than our money's worth. - Permitting: Permitting was an almost yearlong nightmare. MasterDecks was very good at communicating what was happening and prodding the city permitting office. I cannot fault them at all. - Deck construction: The main reason I am bothering to write this review is to praise the lead of our deck construction work Boris Koslev. Boris is the guy you want for several reasons * Knowledge: Boris knows exactly how it all gets done, and that is terribly important both for efficiency and quality. His deep understanding of the whole process means he knows exactly what needs to be done next. It's a complicated dance, and knowing the steps means you can do them perfectly in rhythm. * Efficiency: I was astonished how much gets done when Boris is in charge. Everyone on site is busy accomplishing different steps simultaneously and it all comes together in a shocking hurry. * Communication: Boris is unique in his communication. He doesn't hesitate to knock on the door. He wants you to know what's happening now, what's coming next, and when it will be done. If there are options, he wants you to have a say. If there is a problem to be addressed, he pulls you in and gets the problem resolved immediately. * Problem solving: In any build you run into snags. Boris uses his own experience and contacts to make things happen and solve problems quickly * Dedication: Boris needs to work less. He feels to compelled to finish yesterday, and he doesn't care how much personal time it takes to get there. - Deck quality: I think MasterDecks may be a little expensive, but they produce execellent quality. The number of footings, the size of the support beams, the size of the floor joists were all more than required by code as was the waterproof tape on every floor joist. I can't tell you the man-hours that went into the construction, but I feel pretty confident I got more than my money's worth. - Patio cover construction: Our patio cover is a 15 x 20 roof with stars of open cedar beams at the end gables. The lower half of the support posts are wrapped in stone and the upper half in cedar. The primary supports along the sides are massive laminate beams. The underside is finished in polished wood planking. We have lighting, bromic heaters, and electrical outlets in various places. (we also have low voltage lighting on the steps and the deck railing, BTW) The patio cover construction was a bit less efficient than the deck construction (Boris is a tough act to follow). There were a few compromises that weren't perfect. Nevertheless we are very happy with the result. It is high quality and beautiful. - Subcontractor selection and management: MasterDecks uses very competent electricians and stone masons. They managed the scheduling and support of the subcontractors well and the work proceeded without a lot of work from us to keep it moving.

MasterDecks did a fabulous job replacing my deck!. All of the workers were very personable, and very tidy. I had the deck redone with a Hardwood, which I had heard can be difficult to work with. It turned out beautiful, along with a gorgeous privacy screen. I highly recommend MasterDecks.

Our initial need was maintenance of the existing deck, due to a 4x4 post that was rotting out. Additionally we wanted to replace the 20+ year old Trex decking with a new style composite. During the process, several issues were found and quickly brought to our attention. This was communicated on the daily log they post, along with photos of what they found and/or the fix they did.

Masterdecks was a great experience getting my deck completely rebuilt. They provided a sturdy quality deck. They are probably on the higher end price wise but their product is fantastic.

Quick note on Tim Moore. His experience, expertise, advice, knowledge of potential remodel deck plans were invaluable. If our project entails subcontracting for a new deck, Tim and MasterDecks will be at the top of the list!